Use this form for
GENESIS ITEMS ONLY*.
*NOTE: Can also use for MLILY returns
that ARE NOT warranty claims.
MLILY WARRANTY CLAIMS USE:
Simple 4 Step Return Process:
- Complete this Return Request Form.
- Receive a Return Authorization Approval.
- Affix a Copy of Form to each item to be returned.
- Our driver can ONLY pick up items with Authorization Form attached.
DRIVER CAN NOT ACCEPT RETURN ITEMS WITHOUT APPROVAL FORM.
ITEM BEING RETURNED MUST MATCH ITEM(S) ON FORM.
Our goal is to process returns quickly and to make credit available for use by the next scheduled delivery date. Following this return process is critical to making sure we issue the proper credit to your account.
Our Customer Service Dept will contact you if there are any questions or concerns regarding the return request.