844.654.5926

 

 

This warranty Claim is for Genesis, Blue Bamboo and Optima Sleep products.  To begin your warranty claim, please complete the form below in its entirety. Your claim will be reviewed and processed within 7 business days.

If you need to file a warranty claim for MLILY products please click the green MLILY button or visit: MLILYusa.com/warranty

 
MATTRESS Limited Warranty

Your memory foam or hybrid pocketed coil mattress is covered by a limited 10 year prorated warranty, unless specified differently in the original packaging. You will need two key documents to file your claim:  1) Image of Original Receipt and 2) Image of Law Tag (sewn into cover)

The product warranty covers workmanship, manufacturers’ defects and materials. There is NO comfort guarantee, expressed or implied. Mattresses must be supported by a firm, flat foundation including, but not limited to, foundation box, box spring, platform bed with adequate slats, adjustable power base or the floor.

The limited warranty is valid only for the original purchaser and the mattress must have been purchased from an Authorized Dealer.
You may wish to review full mattress warranty guidelines by Brand below.

Genesis Mattress Warranty
Blue Bamboo Warranty
MLILY Mattress Warranty

 

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POWER BASE Limited Warranty

Your adjustable power base is covered by a limited 15 year prorated warranty, unless specified differently in the original packaging. You will need two key documents to file your claim:  1) Image of Original Receipt and 2) Image of Law Tag (sewn into base)

The product warranty covers workmanship, manufacturers’ defects and materials. There is NO comfort guarantee, expressed or implied. Mattresses must be supported by a firm, flat foundation including, but not limited to, foundation box, box spring, platform bed with adequate slats, adjustable power base or the floor.

The limited warranty is valid only for the original purchaser and the mattress must have been purchased from an Authorized Dealer.
You may wish to review full mattress warranty guidelines by Brand below.

Genesis Mattress Warranty
Blue Bamboo Warranty

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